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把同一个系统用不同的软件建模,可以发现很多有趣的地方。8 C5 ? f( b6 c: \( J* K/ i; J5 f
这是一个人力资源调度的小模型。$ c4 @! x* r4 _5 Y6 ]' W
按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?8 Q' p5 b! t& b; n( q# I$ K7 q f g
题目:6 f, r' P$ Q8 s* g
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and 6 k6 V: A; K/ K8 h1 N: P
out as fast as possible. Therefore, when drivers come to get their photo ID, the following 7 B. g) f; |) V, L3 [" X+ L
activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll 2 w4 m2 r( \3 j2 [
assume the counter is large enough that any number of drivers can obtain and complete . S& x+ m5 ^4 {9 }
the form at one time.) The drivers then wait in line for an available photo clerk.
' \* D8 z: J. H. FThe drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to
4 b7 n. i8 l+ W" H* F. O2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
0 n% g% Y) f/ ~' s# O: b. xbetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when . g" I. l. q" r: o2 I$ Y
everyone else is busy and there are more drivers to be served. The manager works daily 4 i1 o4 H( s2 f, _7 J# B" K
like Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
( O0 W$ A6 W! z+ V& I1 p. othere are only 2 computers available at the facility. (Don’t worry about using sets for this
+ U+ ?8 [; x% R! hresource.) The computers are used to capture the driver’s signature and to print the
2 `8 Y8 n% E* h. u% w8 Z8 xlicense.
9 u" {5 U3 g0 J5 \& P- hThe process goes as follows: The clerk reviews the form with each driver, takes the 3 O8 j4 s" C( P
driver’s photo, captures the driver’s signature, and prints the completed license. (Note: A 7 Q+ D" q* l& g# D
computer is needed for both the signature capture and for printing the license.) The DMV * g9 J# g: D, b; v# j
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as
5 {" T1 Y8 w9 L, H" d- Qlong as 4 minutes) to review the form and take a driver’s photo, and anywhere between " ~8 Z# z1 V. u' f4 }- s Z
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly 9 G0 b0 g) ~' m) i# J F
45 seconds to print and seal the new photo driver’s license. |
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