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把同一个系统用不同的软件建模,可以发现很多有趣的地方。9 z0 L* ?! }! T3 p( H. J M0 m5 [
这是一个人力资源调度的小模型。( m1 \% x2 j+ [% D0 Q* J5 R
按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?
, m8 l* t8 ^9 Q题目:
8 r, K6 u( O$ H$ h0 G) N. vAt the DMV photo license center, the current “rule of thumb” is to get the drivers in and
: t' U* c0 w) Q6 | ^out as fast as possible. Therefore, when drivers come to get their photo ID, the following
1 a2 \9 j- D* K w% ^8 ]# Nactivities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll ; c# b: j! j/ o- y
assume the counter is large enough that any number of drivers can obtain and complete 1 s) }3 W% w: H. ~. \4 y
the form at one time.) The drivers then wait in line for an available photo clerk. + \" \2 v( ^3 ]% b: V1 t
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to 8 Y! x; e, e8 P" |% v+ ?9 ]
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
. Y e8 J Z, b P. tbetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
0 E D, V1 X6 T3 leveryone else is busy and there are more drivers to be served. The manager works daily 6 x! l" i6 T) s8 E1 ~8 t2 n& A9 c1 X
like Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
( \$ T( `- b: H0 L' Z. Z2 Cthere are only 2 computers available at the facility. (Don’t worry about using sets for this
- L1 ~: T% B8 _0 `resource.) The computers are used to capture the driver’s signature and to print the 1 ~; U/ B. J- ]' f- [ j1 _
license.
: {; {% M1 B& H- t$ sThe process goes as follows: The clerk reviews the form with each driver, takes the
7 u2 Q( u8 g% q$ l- O# Bdriver’s photo, captures the driver’s signature, and prints the completed license. (Note: A
0 j" r5 }' `3 N0 h; Kcomputer is needed for both the signature capture and for printing the license.) The DMV . E4 f7 h; n1 @ n. S, s
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as
* L. N$ _/ R4 |* e8 ^" ?long as 4 minutes) to review the form and take a driver’s photo, and anywhere between 5 O& r4 ^3 u7 K( _# H) h2 \6 T
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly 1 t) {( y# L0 c" [5 G
45 seconds to print and seal the new photo driver’s license. |
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