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把同一个系统用不同的软件建模,可以发现很多有趣的地方。# K# L+ O3 i: X* ~# \
这是一个人力资源调度的小模型。
4 t+ Y; W! X) I" ^- M8 |按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?$ U# }: ~; W& y% m) o ~
题目:
. T$ O7 I4 r2 b& yAt the DMV photo license center, the current “rule of thumb” is to get the drivers in and
* q0 F5 x6 r% ]8 {; ~6 Tout as fast as possible. Therefore, when drivers come to get their photo ID, the following 3 B, T, g$ x9 \5 l
activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll ) p( m) m ~7 x8 s7 O' B! s
assume the counter is large enough that any number of drivers can obtain and complete
3 {. |/ }. F3 A0 C' d. bthe form at one time.) The drivers then wait in line for an available photo clerk. , A2 j4 U, P/ y2 L3 X6 h3 z
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to
5 M u# o8 I. v1 R- J. {2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
. C9 `' z9 m l0 [" K, n5 s; Nbetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
) |3 j& w8 z' [- O; [2 teveryone else is busy and there are more drivers to be served. The manager works daily # ]; ]$ D/ Q9 q" Z) r1 J
like Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
# t( {+ A3 I! {+ Fthere are only 2 computers available at the facility. (Don’t worry about using sets for this 2 v2 |5 @' g* n* j1 x% Y
resource.) The computers are used to capture the driver’s signature and to print the . d+ z" S- x# T) W
license. " w, x$ t( ^2 Q$ F" s1 ^; [
The process goes as follows: The clerk reviews the form with each driver, takes the 7 r& r( U7 A" h& Y
driver’s photo, captures the driver’s signature, and prints the completed license. (Note: A
5 r, w1 q" n: c" a2 j! Acomputer is needed for both the signature capture and for printing the license.) The DMV , [2 y0 E# w' e, u, B0 x, [
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as
6 O1 j, Q4 f5 jlong as 4 minutes) to review the form and take a driver’s photo, and anywhere between
* c7 N& ]; C% g/ r( F7 K# B* J30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly , Q" _' M+ H: N. q$ m5 o" {7 C
45 seconds to print and seal the new photo driver’s license. |
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