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把同一个系统用不同的软件建模,可以发现很多有趣的地方。
2 n, W% c Q; A& o( X+ q9 \这是一个人力资源调度的小模型。
( A- J9 @7 w2 u按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?3 d* n4 m) a+ K# _3 E: S/ ~8 m7 v- A
题目:6 j7 G* c2 [8 b( j/ [3 w
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and
5 O5 Z- L4 q t, z, _out as fast as possible. Therefore, when drivers come to get their photo ID, the following
/ G4 d2 v0 z, B& K2 m" f' O$ dactivities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll
/ {( s+ `1 L) T8 m1 Nassume the counter is large enough that any number of drivers can obtain and complete 0 o6 P- A/ D/ f/ S& ]
the form at one time.) The drivers then wait in line for an available photo clerk. " ^1 O' M5 p) V" k: ?8 W
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to
7 s0 b3 T8 e* t2 Y& J7 Q1 N2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
1 w, r8 B! w# d' q! s- @( w! Kbetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
, B3 h, B! M9 `everyone else is busy and there are more drivers to be served. The manager works daily
7 [+ j' P9 m, Y0 Alike Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
& |0 ~6 a+ n; j( bthere are only 2 computers available at the facility. (Don’t worry about using sets for this
+ q+ A+ J6 i: P, b S1 i: f- hresource.) The computers are used to capture the driver’s signature and to print the ; l( ~- o, ]5 i5 n7 V7 Q$ ^# Z
license. R2 A" D# N7 u7 V/ y
The process goes as follows: The clerk reviews the form with each driver, takes the 1 O& k' ^6 R# j# X/ z
driver’s photo, captures the driver’s signature, and prints the completed license. (Note: A
: H# n/ ^/ r O& xcomputer is needed for both the signature capture and for printing the license.) The DMV . ~0 w+ D) A/ x" |+ ?* p8 f
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as
( ]3 [5 Y5 k0 jlong as 4 minutes) to review the form and take a driver’s photo, and anywhere between
/ b; n+ A! [/ p5 e30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly
3 _: R. ?/ f1 F45 seconds to print and seal the new photo driver’s license. |
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