Business Process Modeling, Simulation and Design % H- M( ~# D1 a; s8 I Manuel Laguna and Johan Marklund (Author) $ D& t( W- O$ \; U3 }: p
Publisher: Prentice Hall (April 3, 2004)3 I/ c2 y' r" Z3 ]5 o' v$ R
Language: English " C) t, Q2 @, T! k, q# ?
ISBN-10: 0131099795 6 T8 `' S5 S' C9 h, w+ U" \ ISBN-13: 978-0131099791