Business Process Modeling, Simulation and Design ( L+ v Z. N | r" X/ B Manuel Laguna and Johan Marklund (Author) 7 _! g7 [* n& L$ n
Publisher: Prentice Hall (April 3, 2004)- @6 k* q6 B7 O1 j$ B* e
Language: English , T) l9 Q6 L+ PISBN-10: 01310997953 U# z( X& h& Q4 N) R& z8 s
ISBN-13: 978-0131099791