Business Process Modeling, Simulation and Design4 o3 \- y8 | y/ y. Z
Manuel Laguna and Johan Marklund (Author) : W: p6 y* r( A8 z! q! [, PPublisher: Prentice Hall (April 3, 2004) ( p" w$ E" F& |9 S% Y" z Language: English X9 {5 |$ ]4 q- z* T. CISBN-10: 0131099795 J+ M. q' }% y$ E( _
ISBN-13: 978-0131099791