Business Process Modeling, Simulation and Design! U% O( d. o1 i) g5 g% l. v
Manuel Laguna and Johan Marklund (Author) - U4 K& f( w# f. b7 e, L3 h) F0 V! V
Publisher: Prentice Hall (April 3, 2004)3 B y( \! K* p$ X6 i% J, \" l* @
Language: English 8 s, E* \* n9 m) A7 ], d
ISBN-10: 01310997956 f/ f3 ~: ]6 x& W0 m* k% k
ISBN-13: 978-0131099791