Business Process Modeling, Simulation and Design5 k9 A: P$ e4 Q8 [- N
Manuel Laguna and Johan Marklund (Author) 6 a5 e$ C& i, c. p. u
Publisher: Prentice Hall (April 3, 2004) 1 C& @4 i( M- W* o Language: English 7 g- n3 _- H0 E" T
ISBN-10: 01310997956 n6 G2 N1 Y2 U. L) h* B6 `+ V* v- n
ISBN-13: 978-0131099791