Business Process Modeling, Simulation and Design3 b: m+ Z" J! c, A% ?! }: t
Manuel Laguna and Johan Marklund (Author) & ^4 E2 K8 r3 d% a( |Publisher: Prentice Hall (April 3, 2004)4 v8 L" N5 c- N4 m. }# g
Language: English y8 ]9 N/ P0 u! c
ISBN-10: 0131099795# H( p o$ k, w3 E" i
ISBN-13: 978-0131099791