Business Process Modeling, Simulation and Design * E+ |# r) @! h) z$ E# E6 W k1 T Manuel Laguna and Johan Marklund (Author) / i- a6 G% R2 I6 v; fPublisher: Prentice Hall (April 3, 2004) ( ]/ U. ~! s' [" a* x Language: English 3 {" a; `& K, l6 O! w
ISBN-10: 0131099795% d& V# Q- O; W3 j, }7 f% ?
ISBN-13: 978-0131099791