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把同一个系统用不同的软件建模,可以发现很多有趣的地方。
& v4 n6 r1 f+ s( x" s/ F% ?1 K这是一个人力资源调度的小模型。
8 ?" a1 |1 @4 s/ g; m: F4 z- x& H按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?; ?5 h! v$ y* o7 T1 G" A* o. G
题目:& \( P0 h0 B% K( Y! s/ v. ]6 {
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and
: W5 I5 M3 R5 M* I( hout as fast as possible. Therefore, when drivers come to get their photo ID, the following % e4 ]% B- v8 p d& j' R" c* Z
activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll 6 Z7 Y) ~# T! s' D* k. o' w
assume the counter is large enough that any number of drivers can obtain and complete * {: t% F/ u- L! x+ E* ?; Z) Q* u
the form at one time.) The drivers then wait in line for an available photo clerk.
! l$ T( ?6 r& P4 ^$ b% Z6 o2 A! [+ W+ gThe drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to * d1 v4 U, {- B" c# K
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
; {) ?, |; b: } t" l0 Wbetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
+ L0 F7 ^ a* E' @1 r Z6 [* deveryone else is busy and there are more drivers to be served. The manager works daily " a+ Z0 v* f$ ?$ y! B) H9 P
like Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints, ) g$ T; m& D: f5 `$ k+ e% \0 ~" j6 `
there are only 2 computers available at the facility. (Don’t worry about using sets for this
7 b$ O# ?, S( p* o9 \* a9 ?4 {resource.) The computers are used to capture the driver’s signature and to print the
( |- u5 ~* K4 N+ r% Tlicense.
* K' m+ ~& X9 |, z3 }. {9 ^, U0 m0 _( PThe process goes as follows: The clerk reviews the form with each driver, takes the
/ s9 M, c9 l j3 l: J9 n& Ddriver’s photo, captures the driver’s signature, and prints the completed license. (Note: A ( y w3 D8 s1 y) q5 T! Y% w
computer is needed for both the signature capture and for printing the license.) The DMV 4 W/ D8 B( w7 B* B! R; u
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as
9 R3 ~" o! i# ulong as 4 minutes) to review the form and take a driver’s photo, and anywhere between + H: e _2 F* @4 z( o. j
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly " t# C8 K3 J- v( B. ^+ ~4 h4 q
45 seconds to print and seal the new photo driver’s license. |
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