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把同一个系统用不同的软件建模,可以发现很多有趣的地方。
& [" o4 A/ T2 A5 ?# V这是一个人力资源调度的小模型。
5 O: |1 Z9 a6 z) Q3 Q2 u% U按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?
9 _; [- G" S# T( |$ n0 s题目:
; |$ N1 j, E( }5 B. JAt the DMV photo license center, the current “rule of thumb” is to get the drivers in and , }* f2 a4 f& g, p
out as fast as possible. Therefore, when drivers come to get their photo ID, the following & \8 c! b) o( J8 a. H2 y
activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll 5 c {& ?4 x2 i# U! j- Y6 c4 y
assume the counter is large enough that any number of drivers can obtain and complete
" a, d5 [. \7 ^2 I2 d- zthe form at one time.) The drivers then wait in line for an available photo clerk.
9 v) I j+ E5 P5 }The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to
{' @6 K- l/ @2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break ( s5 c# D6 C7 |7 Z- S
between 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when % \- K$ c4 b9 {
everyone else is busy and there are more drivers to be served. The manager works daily 5 e4 _/ | d4 @4 e3 M7 K W
like Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
& S1 q$ R8 R; {* j; bthere are only 2 computers available at the facility. (Don’t worry about using sets for this
4 `3 }0 s4 h" v. v n0 m5 Rresource.) The computers are used to capture the driver’s signature and to print the 9 t9 @1 C. t% {" n5 Z+ ]
license.
! e5 h U6 M, k4 Z, A0 c% bThe process goes as follows: The clerk reviews the form with each driver, takes the l0 _7 X) A1 l* S+ [
driver’s photo, captures the driver’s signature, and prints the completed license. (Note: A + q. J6 R* [6 K \3 @
computer is needed for both the signature capture and for printing the license.) The DMV
b6 U7 c+ w1 j) ]( Amanager knows that it normally takes 3 minutes (some as short as 2 minutes, others as
* T! E! `3 o* ^" A; p3 L% vlong as 4 minutes) to review the form and take a driver’s photo, and anywhere between / C, n& f4 z: h7 P1 q( U
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly . T( @* F; b+ I/ m2 e* |
45 seconds to print and seal the new photo driver’s license. |
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