Business Process Modeling, Simulation and Design ! u. k L$ o/ n* L& s+ G Manuel Laguna and Johan Marklund (Author) 6 D \. ~0 }& j( J) K% C, ?# o: |' G
Publisher: Prentice Hall (April 3, 2004)1 F' J, _ ?/ {: x- v
Language: English 1 ?$ Y5 W0 q% N7 B3 j# U0 YISBN-10: 0131099795 3 A8 l" x. A* o4 Z' o0 i ISBN-13: 978-0131099791