Business Process Modeling, Simulation and Design( ?- v9 G! p4 }. I
Manuel Laguna and Johan Marklund (Author) 4 @# Y) i5 ?, K. o6 b ^$ mPublisher: Prentice Hall (April 3, 2004) ! |$ e$ @# o4 U7 i3 P/ w Language: English ( k" s* K4 f: F: b9 }
ISBN-10: 0131099795 W/ E; P/ g; k3 v$ E ISBN-13: 978-0131099791