Business Process Modeling, Simulation and Design% L1 N7 h0 G8 E2 m3 m# v8 d0 Z
Manuel Laguna and Johan Marklund (Author) 8 ?! |7 T0 s7 t
Publisher: Prentice Hall (April 3, 2004) ! @. u& D8 i Y/ B Language: English ! j( v6 Q8 k8 l: \9 \+ x/ CISBN-10: 0131099795 $ f: |& s3 v9 l8 \1 H ISBN-13: 978-0131099791