Business Process Modeling, Simulation and Design % M* Z! R) {2 h, m Manuel Laguna and Johan Marklund (Author) 9 [' g d! P) J8 m- ZPublisher: Prentice Hall (April 3, 2004)& A) l6 O' f# p3 f
Language: English 2 l; l9 _& Z5 v7 y- F) N+ c& IISBN-10: 0131099795 5 r) l" @3 z+ ^5 V! A ISBN-13: 978-0131099791