Business Process Modeling, Simulation and Design( W" q" F. Q; D+ x: P$ ~ Q
Manuel Laguna and Johan Marklund (Author) 5 Q8 `! o7 I+ b3 z0 {! t7 ^Publisher: Prentice Hall (April 3, 2004)4 B& ?5 G2 a. F6 a! P S6 m
Language: English 3 f- {1 p3 L! T. I: d6 {
ISBN-10: 0131099795 & [! Z Z' w) V, c9 Y ISBN-13: 978-0131099791