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把同一个系统用不同的软件建模,可以发现很多有趣的地方。0 ^; c' ?5 l1 M0 P% m5 H
这是一个人力资源调度的小模型。
0 z- J/ P+ ]3 P( f8 T$ l按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?
" R+ s0 k' M. n, B; E a. y题目:
: k$ z6 r7 r8 W/ B7 {At the DMV photo license center, the current “rule of thumb” is to get the drivers in and
) i4 M( a8 r) u8 Vout as fast as possible. Therefore, when drivers come to get their photo ID, the following
2 \7 n& ]2 x- Z2 K: L; R3 @activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll
6 `+ o G4 `- Q% m6 N! B- ]assume the counter is large enough that any number of drivers can obtain and complete
8 N: X1 _) C) u8 Q- b# qthe form at one time.) The drivers then wait in line for an available photo clerk. : n! t% p8 j# P* a2 w& g& |
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to
: p6 Z( Z5 G1 U3 L" M2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
" B* [: L% [. J( e+ Mbetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
% Y$ x4 \: M8 z' s8 L9 Y" neveryone else is busy and there are more drivers to be served. The manager works daily , u( Y$ g a; h" o
like Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
! \" E5 b, o1 e/ mthere are only 2 computers available at the facility. (Don’t worry about using sets for this
5 e) b A) ?% @0 aresource.) The computers are used to capture the driver’s signature and to print the , e- ]5 L0 \0 m" ^/ P
license.
2 E X* f) |# f: c" p* t7 \7 zThe process goes as follows: The clerk reviews the form with each driver, takes the
1 E6 x u! m$ X$ ndriver’s photo, captures the driver’s signature, and prints the completed license. (Note: A
" N3 q+ X+ N) N8 o; L7 `computer is needed for both the signature capture and for printing the license.) The DMV + y0 O) D( B) P0 }6 [* ?/ [
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as
9 _8 J* u; |: T( h9 v4 C2 Flong as 4 minutes) to review the form and take a driver’s photo, and anywhere between ) D, X" g( C/ y4 _
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly % F, X8 e$ @$ G% s8 d
45 seconds to print and seal the new photo driver’s license. |
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