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把同一个系统用不同的软件建模,可以发现很多有趣的地方。& z) e' }: J0 I
这是一个人力资源调度的小模型。
! {. m7 F. b% W: D' ?按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?
' n" ?& y, {) D; @. ]/ G8 c" @" J题目:
8 @4 x2 _2 Z9 _! j: \2 KAt the DMV photo license center, the current “rule of thumb” is to get the drivers in and
# Q l6 b7 B' w+ ~& Qout as fast as possible. Therefore, when drivers come to get their photo ID, the following / b/ e4 R" B5 C& c* ?$ ~- R
activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll 9 K s2 J3 A. y2 I* x3 z
assume the counter is large enough that any number of drivers can obtain and complete 6 G. U7 b. S, ^. v
the form at one time.) The drivers then wait in line for an available photo clerk. ; L% Z" F5 \- I" a& V1 `3 i
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to ' {& ~- `; u6 ]0 b6 c+ T
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break 1 `2 B9 ?# }3 G2 f
between 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when $ m5 L/ b s# g
everyone else is busy and there are more drivers to be served. The manager works daily ) a/ X+ m2 G, c% \& Q
like Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
! j& a2 t: ^# A9 ]+ L3 _$ I, tthere are only 2 computers available at the facility. (Don’t worry about using sets for this 0 \# T7 ]. V5 O/ u" t; @; x
resource.) The computers are used to capture the driver’s signature and to print the
% U$ j8 X3 N$ Q+ @9 h7 Nlicense. 2 F* U0 K$ t( e, E1 ^1 f# c, T
The process goes as follows: The clerk reviews the form with each driver, takes the 7 ?1 b( H* ?8 z+ R0 Q5 i
driver’s photo, captures the driver’s signature, and prints the completed license. (Note: A . _! f- h8 f9 q4 n# a# Y% w8 s; q
computer is needed for both the signature capture and for printing the license.) The DMV 9 L3 S' U* h! G3 g4 B
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as $ a8 A/ t7 B1 ]$ b. {6 p
long as 4 minutes) to review the form and take a driver’s photo, and anywhere between
) b7 J+ R* O) u9 w- u1 [4 }" b5 E: h30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly
7 A2 E5 p* q/ {% R( b7 Z F7 ^45 seconds to print and seal the new photo driver’s license. |
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