Business Process Modeling, Simulation and Design5 n) E( j$ i/ c1 J# [" F
Manuel Laguna and Johan Marklund (Author) * R& W# h" l2 V9 V
Publisher: Prentice Hall (April 3, 2004) . l5 |- j; p1 k+ d Language: English ( V2 V# i9 z. n/ ^2 j6 W! A5 u! ?
ISBN-10: 01310997955 ?" k s3 {* o( G. _
ISBN-13: 978-0131099791