Business Process Modeling, Simulation and Design " E, I! r8 x! \7 Z W( X) r Manuel Laguna and Johan Marklund (Author) % R* }2 E9 z: _8 V5 uPublisher: Prentice Hall (April 3, 2004)9 Z7 s& \0 z0 Y2 N2 V
Language: English & o; {7 I: O5 ~% }. C0 D h
ISBN-10: 0131099795 ; w5 [# v, D0 a' p" ]$ v ISBN-13: 978-0131099791