Business Process Modeling, Simulation and Design 7 e1 C8 w# R& {+ w2 \ B. i Manuel Laguna and Johan Marklund (Author) # L2 d+ M' Y, Z5 y5 x
Publisher: Prentice Hall (April 3, 2004), ~+ M7 z. p$ h( {! F0 p
Language: English $ k, ~8 t' Q; Z& V) t/ L1 Z
ISBN-10: 0131099795 6 C' e# t5 X: h, B( b% q ISBN-13: 978-0131099791