Business Process Modeling, Simulation and Design : ^% Z) c) O0 ~" s+ S; q Manuel Laguna and Johan Marklund (Author) " O. I E7 m5 |* ~7 P' zPublisher: Prentice Hall (April 3, 2004) 4 u$ T$ \7 q+ m& [4 T2 n0 | Language: English * v# F" X7 i6 z% @9 j3 T; Q/ I
ISBN-10: 0131099795+ h; ]; A$ q* H0 T
ISBN-13: 978-0131099791